• Home
  • > Why do business with Mat-Tech?

Why do business with Mat-Tech?

Top 10 Reasons to Buy From Mat Tech

Sure, there other online retailers selling floor mats of all kinds. We know that, and you know that. But we also believe our company stands out when it comes to quality, service and dependability. We have compiled a list of the top 10 reasons to buy your floor mats from us. After reading this, we hope you will give us a shot to earn your business. But not only do we want to earn it, we want to keep it, too!

1. Top-quality products at the very best prices.

If you shop around for floor mats, you’ll quickly see that our prices are considerably better than what our competitors are charging. We’re confident enough about that to make these offers: If you find a similar quality product at a lower price, we’ll sell you our product for 5 percent less than the other seller. Not only that, if you find a lower price for an equivalent product within 30 days after your purchase, let us know and we’ll refund you the difference, plus give you additional 5 percent bonus. You’re always price-protected when buying from us.

2. Fast and free shipping.

Unlike other retailers that will nickel and dime you for shipping for their merchandise, we provide you with free shipping to the United States and Canada on all purchases over $100. If your order is less than $100, we charge a flat $9.95 shipping charge.

3. Excellent customer service.

We work closely with our customers to meet their needs. Our customer service team is ready to serve you when you need them, and happy to spend whatever amount of time it takes for you to be satisfied with your purchase. If you are unsure of what design will work best for you, give us a call. We’re happy to share our advice and expertise with you. We understand that selling products is just the start of our relationships with our customers. We are proud of our A+ Better Business Bureau rating. It gives our customers confidence that we’ll always take good care of them.

4. American-made products.

All of our floor mats are proudly made in the USA. We’re committed to keeping jobs in the United States and supporting American workers, businesses and communities.

5. A HUGE product selection.

We offer a vast selection of entrance, logo, safety and anti-fatigue mats. You will be hard-pressed to find a wider selection of floor mats anywhere else. In addition, we can personalize your mat for you, adding a custom finish, cut, logo, etc. Whatever your style, whatever your budget, Mat Tech has your matting needs covered!

6. 100 percent satisfaction—guaranteed.

If you are not satisfied with stock items you purchase from us, you can make a return or exchange within 15 days of your receipt for a refund of the purchase price (less a 25 percent restocking fee), or replacement of the items, as you choose. (Custom products may only be returned for a refund or replacement if they’re defective.) Please note that we only accept items for return or exchange that are in their original condition and do not show any signs of use. If your items arrived broken or defective, please give us a call or email us within seven days of the delivery date so we can make things right. We will send you a replacement right away at no additional charge.

7. Free samples.

Are you not quite sure what style or color matches your setting? Would you like a better idea of the look and feel of the mat you’re interested in, before you purchase a large quantity? If so, that’s not a problem. We are happy to send out free samples of any products you’re interested in, to help you in your purchasing decisions. Just send us an email with your name, mailing address, the name of the mat(s), and the color/option. We’ll get a sample out to you right away.

8. No hard selling.

We will only sell you what you really need. If you are unsure of what product(s) best meet your needs, we will give you the “straight talk” on what is best for your purposes. We won’t try to talk you into buying a more expensive item, just to improve our sales. We would rather be honest and sacrifice a sale than allow you to purchase something you don’t need.

9. No set-up fees.

Mat Tech never charges set-up fees. All you have to do is supply us with your artwork, and your free color art proof will be available for you to preview on our website. If you like it, we’ll get the mats done quickly. If you don’t care for it, there’s no obligation to purchase this design from us. We only want you to order it if you’re going to be totally happy with it.

10. A tried-and-tested product line.

We’ve evaluated our products in each of the following key performance areas: fiber content, dirt retention, water absorption, color stability, abrasion and slip resistance, material compound quality, comfort, and overall design. If any product does not meet or exceed our stringent quality standards, we don’t carry it. It’s as simple as that.

At Mat Tech, we’ve always prided ourselves on great values, excellent prices, fantastic selection, and most of all, exceptional customer service. No doubt that’s why we’ve been a successful business for over 45 years. As we continue to grow and expand, we appreciate any feedback or input you’d like to send our way. If you have any comments, concerns or suggestions, please call us at 1-800-818-9293. We always enjoy hearing from our customers!

Sincerely,

Alan Tallering, president
Mat Tech LLC
35 Overton Street
Sayville, NY 11782
Phone: 1.800.818.9293
Fax: 1.631.573.6262